(a) The Client agrees to pay a non-refundable deposit of 50% of the quoted project cost, and understands that Works will not commence until the deposit has been paid. Projects under $500 require full payment up front.
(b) The Client understands the remaining balance of the project is due across various stages of completion (TBD) and before final files are released. Any Works and materials will be withheld pending payment. If extra Services are required, the Client will be invoiced separately. See 7. Expansion of Scope.
(c) If a project is put on hold by the Client, payment for the full remaining balance is required upon project recommencement, not including any Works or Services under 7. Expansion of Scope. Vertigo cannot guarantee prompt rescheduling of the project if the Client decides to recommence at a later date.
(d) Consultation services are payable in full and up front before the date of consultation.
(e) All payments for Works and Services are payable within 7 days via direct deposit EFT.
(f) The Client confirms they will be available for the duration of the project and will ensure to minimise any delays for its completion. Delays include but are not limited to: providing answers, information, feedback, revisions, assets, content, approvals and payments.
(g) Accounts which remain unpaid for 14 days will incur a late payment fee of 10% of the outstanding project cost for each week payment is overdue. If you are having difficulty paying your invoice, please get in touch as soon as you are aware of the issue so we can discuss a solution. Vertigo may implement the action of third party debt collection for outstanding amounts. The Client is responsible for any costs incurred with payment recovery, including legal costs.
(h) The Client understands they are responsible for all external third party costs, including but not limited to: domain purchase, email service, website templates (Wordpress, Shopify), website hosting, website subscriptions (Squarespace, Wix), print services, typography (fonts), stock photography.
(i) All prices are in AUD and exclude GST.